Lutheran Services Queensland
For clients, rebrands are a big deal. There’s always a level of risk in changing something that’s been working “just fine” for years, but there’s an opportunity to capitalise on in reinventing yourself. For Lutheran Services Queensland, it was a leap of faith that paid off.
The brief
Lutheran Services Queensland trusted us with rebranding their comprehensive community service offering. So much more than just a new logo, the client wanted to celebrate everything that made them who they were with a complete identity overhaul. It needed to capture the breadth of their services, represent the individuals who rely on them, and respect their values and belief system.
The good
Carbon developed a fresh identity which included adapting a brand mark that could be applied to their various sub-brands. The use of contemporary and candid portrait photography featuring real Lutheran Services clients was a considered approach that promoted and celebrated the organisation’s authenticity and humanity.
The impact
By injecting the individual warmth and beauty of Lutheran Services clients, we managed to deliver a rebrand that respected their past while encapsulating their vision for the future. We’ve seen both internal and external brand engagement dramatically increase too.
                
                
                So much more than 
just a new logo, the 
client wanted to 
celebrate everything 
that made them who 
they were.
                    
                    
                            
                            
                            
                    With warmth and 
humanity, we made 
their clients the 
heroes of the 
rebrand.
                    print
A huge rollout was 
created, including 
stationery, brochures, 
posters, books, 
newsletters, signage, 
wayfinding etc.
                    
                
                    digital
We restructured and re-
designed their website 
with a better user 
experience in mind. The 
various services on offer 
are clearly navigated and 
our clients are celebrated 
throughout the site.   
                    
                
                For Lutheran 
Services, it was a 
leap of faith that 
paid off.